Shipping policy

Thank you for reading our Shipping Policy. At Isae Mie, we take pride in providing you with the best possible service. Please review our policy to understand how we process and deliver your orders.


International Shipping Policy

 

Shipment Processing Times:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or phone.


Shipping Rates & Delivery Estimates:

Shipping charges for your orders will be calculated and displayed at checkout. Please see below for estimated delivery times and costs:


Czech Republic, Germany, Croatia, Slovakia, Slovenia, Greece, Hungary, Romania:

Shipping method: Standard

Shipment cost: 10 EUR

Estimated delivery time: 3-5 business days

Delivery delays can occasionally occur.


Austria, Italy, Poland, Lithuania:

Shipping method: Standard

Shipment cost: 10 EUR

Estimated delivery time: 4-6 business days

Delivery delays can occasionally occur.


Belgium, Denmark, Finland, Netherlands, Portugal, Spain, Sweden, Estonia, Latvia, Luxembourg:

Shipping method: Standard

Shipment cost: 12 EUR

Estimated delivery time: 5-7 business days

Delivery delays can occasionally occur.


France:

Shipping method: Standard

Shipment cost: 12 EUR

Estimated delivery time: 6-8 business days

Delivery delays can occasionally occur.


Ireland, United Kingdom:

Shipping method: Standard

Shipment cost: 15 EUR

Estimated delivery time: 6-8 business days

Delivery delays can occasionally occur.


Norway, Switzerland:

Shipping method: Standard

Shipment cost: 20 EUR

Estimated delivery time: 6-8 business days

Delivery delays can occasionally occur.


United States:

Shipping method: Standard

Shipment cost: 25 EUR

Estimated delivery time: 9-11 business days

Delivery delays can occasionally occur.


Domestic Shipping Policy (Bulgaria)


Shipment Processing Times:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or phone.


Shipping Rates & Delivery Estimates:

Shipping charges for your orders will be calculated and displayed at checkout. Please see below for the estimated delivery time and cost:


Shipping method: Standard

Shipment cost: 10 BGN

Estimated delivery time: 2-4 business days

Delivery delays can occasionally occur.


Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email containing the tracking number(s) of your shipped order. The tracking number will be active within 24 hours.


Customs, Duties and Taxes:

Isae Mie is not responsible for customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)


Damages:

Isae Mie is not liable for any products damaged or lost during shipping. If you receive your damaged order, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


Shipping Express:

If you desire to ship express, please send an email to info@isaemie.com


Contact Us:

  • If you have any questions about this Shipping Policy, you can contact us by visiting this page on our website: www.isaemie.com or by sending us an email: info@isaemie.com